Your privacy matters.
We respect your privacy and are committed to looking after the personal information you share with us.
Grown by Titcombe Bespoke is operated by John Titcombe Ltd. This policy explains, in simple terms, how we may collect, use and protect your information when you visit our website or contact us. If you would like to find out more please email us at grown@titcombebespoke.co.uk.
Information we collect: We may collect personal information when you make an enquiry, arrange an appointment, purchase from us, subscribe to communications or otherwise contact us.
This may include your name, email address, telephone number, address, appointment details and any information you choose to provide within an enquiry. Our existing Titcombe website, for example, requests contact and appointment information through its online forms.
How we use your information: we may use your information to respond to enquiries, arrange appointments, process and manage orders, provide customer service and communicate with you about our products or services where you have asked us to do so.
We only use personal information where we have an appropriate reason and lawful basis to do so.
Keeping your information safe: we take reasonable steps to protect the personal information we hold and only retain it for as long as necessary for the purpose for which it was collected, or where we are required to retain it by law.
We do not sell your personal information.
Cookies & website analytics: our website may use cookies and similar technologies to help it function correctly and to understand how visitors use the site. Where required, you will be given the opportunity to manage your cookie preferences.
Sharing your information: we may use trusted third-party providers to help us operate our website, communicate with customers, process payments, fulfil orders or provide other business services.
Where personal information is shared, we expect it to be handled appropriately and only for the purpose for which it was provided.
Your rights: under UK data protection law, you have rights relating to your personal information. Depending on the circumstances, these may include asking to access, correct or erase information we hold about you, restrict or object to certain processing, or withdraw consent where processing is based on consent.
If you would like to exercise your rights or have a question about how your information is used, please contact us. If you have any questions about this Privacy Policy or the information we hold about you, please contact Grown by Titcombe Bespoke / John Titcombe Ltd.
